Overview:

Gananoque, located approximately 3 hours from Toronto, 2 hours from Ottawa, and 3 hours from Montreal, is the gateway to the 1000 Islands. Gananoque is only 15 minutes from the 1000 Islands Bridge, which connects Ontario and New York State, while Watertown is only 50 minutes away. From Kingston, Ontario, Highway 401 and Highway 2 provide access to our community.

Tour Highlights:

Join us on a 1-hour trip that will bring you closer to the 1000 Islands than any other cruise. The area's peacefulness, dubbed the "Garden of the Great Spirit" by the Iroquois Nation, masks a history of adventures, conflicts, and rebellions. See the cottages of the fifth and sixth generations of a family. In the most intimate tour of the 1000 Islands, cruise the small passages of the Admiralty and Navy group of islands.

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Pickup Information

Where to Meet:

City Cruises Gananoque, 280 Main Street, Gananoque, ON, K7G 2M2
Parking passes are available for purchase at the lot or in the ticket office.

Cancellation & Refund Policy

Once payment is received, cruises are non-refundable. We are happy to reschedule your cruise date for the amount paid within 48-hour notice before your scheduled cruise.

Cruises are NON-REFUNDABLE and NON-TRANSFERABLE within 48 hours of your cruise.

We do not compensate for no-shows or late arrivals. In the event your cruise was cancelled by our operator, you will receive two options sent via email and SMS text message to the number we have on file:

Option 1: You may transfer to a different cruise date. Please note that we will refund you the difference if you reschedule to a lower-priced cruise. If you are rescheduling to a higher-priced cruise, payment will be required for the difference, once the new date is selected. Please note, that prices are subject to change based on demand and peak cruise times.
Option 2: If you cannot join us on a future date, you will receive a full refund back to the original form of payment. Please allow 3-5 business days for the funds to appear in your account.

Frequently Asked Questions

How do I print tickets or show my boarding pass?

Tickets are not required for boarding. When boarding, please check in with your confirmation number and the last name on your reservation.

What happens if it rains or snows?

We sail rain or shine. In the case of severe weather conditions or upon the direction of Transport Canada, we will remain dockside but provide the full dining service.

Where can I find my boarding time?

Your boarding and cruise time are different – most cruises board 30 minutes before their departure time. Please check your confirmation email to confirm your cruise boarding & departure time.

Are cameras allowed on tour?

Yes. We want you to capture all the great memories of your tour with us!

What is the cancellation policy?

The cruises are non-refundable final sale, and you have up to 48 hours before the cruise to reschedule or receive a gift card. We do not compensate for any late arrivals or no-shows to a cruise.

Is seating assigned onboard?

Our Captain and Marine Crew will direct you to your deck as you board. From there, the Host/Hostess will show your party to your assigned table(s). Decks are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.

Other Information

Schedule

DEPARTURE DATES	DEPARTURE TIMES
May 06 to May 12	10:30 AM
May 06 to May 12	4:00 PM
May 13 to Sep 4	10:30 AM
	12:00 PM
	1:30 PM
	3:00 PM
	5:00 PM
	6:30 PM (Fri-Sun and Holiday's from Jun 17 to Sep 4)
Sep 5 to Oct 14	10:30 AM
Sep 5 to Oct 14	4:00 PM

*Actual cruise duration can range from 60-70 minutes. **Schedule subject to change without prior notice. Schedule updated on March 23, 2023.

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Tour Exclusions

Meals and beverages

1000 Islands

Original Heart Of The Islands Cruise (1000 Islands)

LEAVE A COMMENT Rating*

Pickup Information

Cancellation & Refund Policy

Frequently Asked Questions

Other Information

Tour Exclusions